Refunds and Returns
OUR MONEY-BACK GUARANTEE IS VALID FOR 7 DAYS. As part of our post-buy money-back guarantee, Molooco.com promises that any item purchased from us will be returned within 7 business days after purchase.
Refund Request
If the aforementioned circumstances apply to you, you may apply for a refund under "My Account > Orders" or using the link provided below:
My Account
Click the "request refund" option after selecting an item or the full order. Send us a message requesting a refund, along with a detailed description of your dissatisfaction with the delivery and any accompanying photographs or documents. We want to know what went wrong and how we can enhance the working environment and customer happiness. We will look into any issue within 1-2 business days. As a consequence, if the client qualifies for a refund, they will get an email, and the reimbursement will take place in line with our refund policy, which is detailed below.
THE TIME IT TAKES TO RECEIVE YOUR REPLACEMENT OR REFUND
If you choose the replacement option, you may receive the item within 10 to 15 business days of the day we receive the tracking information for the returned item. Option for a refund: Clients who have asked for a refund might anticipate receiving it within the following time frames:
Social media Custom Audiences
The Facebook Custom Audiences offering is what we employ in the context of interest-based online advertising. Your usage data is used to create a non-reversible, non-personal checksum (hash value) for this reason. For analytical and marketing reasons, Facebook can get the hash value. Your online actions on the trivago N.V. website are included in the information gathered (e.g., browsing behaviour, visited subpages, etc.). Your IP address is also transferred and used to target advertisements based on location. The information gathered is anonymous to us and only communicated to Facebook in an encrypted format, so we cannot see any of the users' personal information.
Trade on Facebook (FBX)
Remarketing tags enable a direct link to be made between your browser and the Facebook server when you visit our websites. Your IP address is used by Facebook to determine that you have visited our website. This enables Facebook to link your user account to your visit to our website. We can use the data we've collected in this way to display Facebook ads. We draw attention to the fact that, as the website's operator, we are unaware of the nature of the sent data or Facebook's use of it.
CHANGES
We may occasionally amend this privacy statement to reflect changes to our practises or for other administrative, statutory, or regulatory purposes.
Text marketing and notifications (if applicable)
You authorise us to send you text alerts (for your order, including reminders about abandoned carts), text marketing offers, and order notifications by providing your phone number at the checkout and starting a transaction. No more than 15 text marketing messages will be sent each month. By texting STOP, you can decide not to receive any further communications. Data and message fees can be charged.
Terms of Online Stores
By agreeing to these Terms of Service, you warrant that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have granted us permission to let any of your minor dependents use this site. You are not allowed to use our goods for any improper or prohibited purposes, and you are not allowed to break local laws by using the Service (including but not limited to copyright laws). You must not distribute any worms, viruses, or other disruptive programmes. Your services will be immediately terminated if any of the terms are broken or violated.
information's accuracy, completeness, and timeliness
Inaccurate, incomplete, or out-of-date material on this website is not our responsibility. The content on this website is given for informational purposes only and should not be relied upon or used as the only basis for choices without consulting primary, more reliable, full, or up-to-date sources of data. The use of the information on this website is at your own risk. There may be old data on this website. Information that is historical is unavoidably out of date and is only offered for your reference. Although we retain the right to change the material on this site at any time, we are under no obligation to do so. You acknowledge that it is your duty to keep track of updates to our website.
Billing and account information accuracy
Every order you place with us may be rejected by us at our discretion. We have the right to restrict or discontinue sales to one individual, one household, or one order at our sole discretion. These limitations may apply to orders made using the same credit card, the same billing address, the same shipping address, or orders made by or under the same customer account. The email address, billing address, and/or phone number supplied at the time the transaction was placed may be used to reach you in the event that we amend or cancel an order. In our sole discretion, orders that appear to have been placed by dealers, resellers, or distributors may be restricted or prohibited.
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