looks and feels like real hair.
The best synthetic extension material created to date, KanekalonTM, is used to make our halo. In all seriousness, it looks so much like actual hair! It's actually superior to human hair extensions in many aspects.
Fully Stylable
When the extensions come, you may straighten them and give them a wavy curl once more. Use only a low heat setting, please (275–300 degrees).
Assurance of an exact colour match
We genuinely want you to try a Halo® and experience the amazing confidence boost having long, thick hair gives you. Therefore, if your extensions don't correctly mix, Until we get it right, we'll give you a replacement set!
Online Store Terms
By agreeing to these Terms of Service, you warrant that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have granted us permission to let any of your minor dependents use this site. You may not use our products for any illegal or unauthorised purpose, and you may not violate any local laws while using the Service (including, but not limited to, copyright laws). You may not send any worms, viruses, or malicious programs. Your services will be immediately terminated if any of the terms are broken or violated.
GENERAL CONDITIONS
Anytime, for any reason, we have the right to deny service to anybody. You are aware that your content (except credit card data) may be sent across a variety of networks and undergo changes in order to adhere to and adapt to the technological requirements of the networks or devices to which it is connected. Whenever credit card data is sent over networks, it is always encrypted. Without our prior written consent, you undertake not to copy, replicate, sell, resell, or exploit any part of the service, use of the service, access to the service, or any contact on the website through which the service is given.
Information's accuracy, completeness, and timeliness
The accuracy, completeness, or currentness of the information provided on this site is not guaranteed by us. The content on this website is given for informational purposes only and should not be relied upon or used as the only basis for choices without consulting primary, more reliable, full, or up-to-date sources of information.
Your use of the information on this website is at your own risk.
There may be old data on this website. Information that is historical is unavoidably out of date and is only offered for your reference. Although we retain the right to change the material on this site at any time, we are under no obligation to do so. You acknowledge that it is your duty to keep track of updates to our website.
A Change in the Service and Prices
Without prior warning, our product prices might vary. The service (or any component or content thereof) may be changed or discontinued at any moment without prior notice. We will not be held liable to you or any other party if the service is changed, its pricing is changed, it is suspended, or it is discontinued.
Products or services (if any)
Some goods or services could only be accessible online via the website. These goods or services could be in short supply and can only be returned or exchanged in accordance with our refund policy.
We have done everything we can to appropriately represent our products. The accuracy of any colour seen on your computer monitor cannot be guaranteed by us. We reserve the right, but are under no obligation, to restrict the sales of our goods or services to any one individual, community, or legal system.
On a case-by-case basis, we may use this privilege. We have the right to set a cap on the number of goods or services we provide. At our sole discretion, we reserve the right to make changes to all product descriptions and prices without prior notification. We reserve the right to discontinue sales at any time. Any offer made on this website for any good or service is void where prohibited. We make no promises as to whether the quality of any goods, services, details, or other materials you buy or get will satisfy your needs or requirements, and we make no guarantees that any mistakes in the service will be fixed.
Refunds and cancellations are also possible.
You have 30 days from the time you get your item to request a return under our 30-day return policy. Returns are only accepted in these situations. What you really received is not what you ordered. The item you received has substantial damage. The order was placed more than 40 days ago, yet the item still hasn't arrived. The colour is the wrong shade. To start a return, please contact us at scarlettoakecom@gmail.com. Should your return request be accepted, we'll send you a return mailing label and instructions. Items sent back to us without first obtaining a refund won't be accepted.
Damages and issues
Please check your purchase when it arrives and let us know right away if anything is broken, damaged, or faulty so we can look into it and make it right.
Exceptions and non-returnable items
Items that are perishable (such as food, flowers, or plants), custom (such as customised orders or customised items), and personal care products (such as beauty products) cannot all be returned. Gases, volatile liquids, and dangerous goods are also not returnable to us. If you have inquiries or concerns regarding a particular item, do get in touch.
Exchanges
Returning the item you now own and then making a new purchase for the desired item after the return has been approved is the quickest approach to ensuring that you receive what you want.
Refunds
Once we've received and examined your return, we'll let you know whether or not the refund is granted. Your original payment method will be instantly reimbursed if accepted. Please keep in mind that your bank or credit card provider may need some time to process and deposit the refund.
Shipping Info
Our delivery dates range from 7 to 14 days to US locations, plus a 2 to 5 business day processing wait, due to worldwide unrest such as COVID-19's residual impacts, the European conflict, and supply chain problems. Please get in touch with us if you have any issues regarding your order's progress or tracking number; we'll be pleased to assist. We are a small, family-run company that is always looking for ways to streamline the shipping and logistics operations.
Contact
After reading this policy, if you still have concerns, need more details about how we handle your personal information, or want to file a complaint, please email us at scarletttoakecom@gmail.com or send a letter to the address shown below. 2 Perdue Pl., Asheville, North Carolina 28806 (USA).
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