Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at .Please contact our Customer service at to get the return address.
Collection and Use of Personal Data
Information that may be used to directly or indirectly identify you is known as personal data. Moreover, anonymous data that is connected to information that may be used to directly or indirectly identify you is considered personal data. Data that has been permanently anonymized or aggregated so that it cannot be used to identify you, alone or in conjunction with other data, does not constitute personal data.
Promoting safety and security
We utilise and handle the least amount of data necessary for a narrow range of purposes, adhere to legality, validity, and transparency principles, and take administrative and technological precautions to ensure the security of the data. In addition to promoting safety and security, we use personal data to verify accounts and user behaviour. For example, we monitor fraud and look into potentially unlawful or suspicious activities as well as breaches of our terms and rules. Our legitimate interest in assisting with the safety of our goods and services is the basis for such processing.
Supplying, enhancing, and expanding our offerings: We use personal information to assist us in delivering, enhancing, and expanding our offerings in terms of both goods and services as well as advertising. This covers the use of private information for activities like data analysis, research, and audits. Such processing is justified by our right to provide you goods and services and to maintain company operations. We may use the personal information you submit if you participate in a contest or other promotion to manage those programmes. We recommend that you carefully read the supplementary regulations that apply to some of these activities before participating since they may provide more information about how we use personal data.
Communicating with you:
In accordance with your express prior approval, we may use your personal information to contact you with marketing materials pertaining to our own goods and services, keep in touch with you regarding your account or transactions, and advise you of our rules and conditions. Please get in touch with us to opt-out if you no longer want to receive email messages for marketing reasons. When you contact us, we may also use your information to process and address your requests. We may share your personal information with third party partners who may contact you with marketing materials relating to their goods and services, subject to your express prior approval. We may use personal information to tailor your experience with our products and services and on our website, but only with your express prior agreement. third-party websites and applications, and to determine the effectiveness of our promotional campaigns.
Fulfilment of legal obligations:
Some legal acts exist, have occurred, and/or need compliance due to the required laws of the European Economic Area or the nation in which the user resides. treatment of EEA citizens' personal dataIf you live in the European Economic Area (EEA), our use of your personal data will be authorised as follows: Every time we need your consent to process your personal data, we'll do it in accordance with Article 6(1) of the General Data Protection Regulation (EU) (GDPR).
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