Shipping details
Please be aware that shipment schedules may be impacted during busy seasons, and you may need to confirm the deadlines with your preferred courier. We provide traceable shipping. Within 24 to 48 hours of the purchase being placed, we dispatch every order directly from our warehouse.
Lost or delayed orders
Please double-check the delivery address you enter when placing your order because ATOLEA Jewellery disclaims responsibility for packages that go missing after being delivered to the wrong location or when asked to leave with a neighbour or a building. Countries where we don't ship Unfortunately, we can't ship to every nation. China is a country we cannot ship to.
Returns
A 30-day exchange or refund policy is available from us. This 30-day period starts when the consumer receives their order. Please be aware that we are not liable for paying any import duty or tax on any returns. The expenses incurred in returning your order will be at your expense. We advise using a monitored shipping method to return your product or requesting a proof of postage receipt since we are unable to issue refunds or exchanges for missing returns. Orders returned to the warehouse after the 30-day deadline for returns or exchanges has expired will be sent back to the client.
How can I make a request for a return or refund?
Please review our refund policy and adhere to the guidelines. Goods must be unworn in order to be eligible for a refund or exchange (apart from trying them on). Including all labels and packing. Products that don't fit these criteria are not allowed.
Exchange Procedure
Within 30 days of the products' delivery, you can exchange your order. Please be aware that in order to get an exchange, all products must be in their original, unworn packaging. The initial exchange will be sent free of charge from our warehouse. Any more exchanges will require you to cover the cost of shipping.
Refund Procedure
As soon as your order has been processed at the warehouse, we will reimburse it using the original payment method. Please be advised that when the order arrives, it may take 7–14 days. As soon as a refund has been issued, you'll be informed. We are unable to issue refunds to different payment methods than the ones that were used to make the purchases.
Added expenses
Please be aware that we are not liable for paying any import duty or tax on any returns. The expenses incurred in returning your order will be at your expense. As we are unable to issue refunds for missed returns, we advise using a monitored shipping method to return your product or requesting a proof of postage receipt.
Defective goods
Please get in touch via email within 30 days of receiving any damaged items if you do. Please include the following details: order number. which thing is harmed. a breakdown of the issue. photographic proof.
Content copied:
A significant amount of the website's content and design are identical to those of other dubious and dangerous websites. To avoid losing money, it is thus advised to conduct extensive research and read reviews before making any purchases on such websites. It's also vital to exercise caution while visiting websites with similar themes and content because they can be scams.
Customer service and provision:
According to complaints from customers of websites of a similar nature, both the customer service and the delivery time are quite subpar. To avoid potential fraud or disappointing experiences, it is advised to conduct extensive research and read reviews before making any purchases from such websites. When it comes to internet shopping, it is better to be cautious than sorry.
Our final conclusion
All of the aforementioned information led us to the conclusion that Atolea Jewellery is one of the dubious websites. You can navigate our website through our home page to find out the numerous interesting and knowledgeable articles under different categories by clicking >HERE. You can find the many suspicious sites listed within our "Suspicious" category by clicking >HERE or you can find about various kinds of scams by scrolling within our "Scams" category by clicking >HERE. Feel free to leave a comment below if you have anything to say about this business. Please feel free to share this review with your family and friends on social media to let them know about this online retailer. These days, multiple new online stores are claiming to sell various items at huge discounts, but most of them are scams. Therefore, it is best to avoid new online stores or at the very least do some research before making a purchase from a new online store because the majority of these new online stores either fail to deliver the purchased items to their customers or do so with completely different or subpar items.
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