We are still handcrafting Gearbunch gear. In our production facilities, our incredible team is safely practising social distancing. Shipping times have increased by up to double in some cases due to the effects of covid-19. Exchange requests must be made within 7 days of receiving your order. Returns or exchanges made outside of this link will not enter our quality control system and will be rejected. Quality is our top priority, so if you receive damaged or faulty equipment, there is no need to return it. Yes, you can, but you must act quickly. We are unable to make changes to your order once it has been printed. We can still change this for you as long as your item has not yet shipped.
We have no control over the order once it has been shipped (you will receive tracking information when it is shipped). In that case, you must contact the carrier who is delivering your items. Although we ship worldwide, we are based in the United States. This does not preclude you from placing an order if you are not a resident of the United States. When you check out, credit card companies and PayPal will simply use your own currency.
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