Pinklaura is a clothing brand that aims to support young women in achieving their goals and boosting their self-esteem. Our goal is to provide a brighter future for all girls. Our goods are inspired by the most recent pop culture, fashion, and street style trends. While creating fresh fashion elements for our Pinklaura girls, we take part in a variety of social gatherings and activities. Happy New Year from Pinklaura. We appreciate having you as a user. You may find our online store at pinklaura.com. We are a Chinese apparel company with a focus on making outfits for women. a capable design team, an environmentally sound production facility, etc. We have in-depth understanding of global bulk B2B trade. Our online B2C sales platform is now undergoing a limited launch.
Can my order be tracked?
Following the placement of a purchase, we will send you an email with the delivery information. This will have a tracking number and link that will notify you of the order's progress and let you know when to anticipate delivery.
Why haven't I gotten an email order confirmation?
Our emails may take a few minutes to send, or they occasionally end up in the SPAM bin. If you still haven't gotten your confirmation after 30 minutes of checking all of your email folders, contact us through email, and we'll be pleased to confirm your order and send the email again. We apologise for the trouble.
Can I alter the order?
Before paying, you may always make changes to your order; simply go to your shopping bag and add or delete products. If you've already completed the checkout process, get in touch with us, and we'll try to alter your purchase before it ships.
Can I revoke my purchase?
Please be aware that purchases can only be cancelled up to 24 hours after payment has been received and before they leave our warehouse. However, you will need to return the items on your own if your order has already been dispatched. For further information in such a situation, please refer to our return policy.
What should I do if my order is inaccurate, missing, or incomplete after receiving my package?
We apologise for the trouble we have caused you; if you contact us by email, we will get right on the case and assist you.
How can I use a coupon or promotional code?
There is a place to "enter a discount code" on the checkout page. Simply input your coupon or discount code, and the appropriate amount will be deducted from the total of your order.
What is the shipping time?
The suggested shipping costs and lead times for the various methods are listed below. The time ranges in this table are just provided as a guide, and as the world is always changing, the actual shipping time for your order may vary.
Deliverables include:
The affected regions include a sizable portion of the United States, Canada, the United Kingdom, France, Germany, Italy, Spain, Holland, Estonia, Austria, Australia, Brazil, Denmark, Poland, Belgium, Russia, Finland, the Czech Republic, Colombia, Croatia, Latvia, Lithuania, Luxembourg, Malta, Malaysia, Mexico, South Africa, Portugal, Sweden, Switzerland, Cyprus, Slovakia, Slovenia, Thailand, Turkey, Ukraine, Greece, Hungary, Australia, Israel, Singapore, New Zealand, and Vietnam.
How long does it take to complete and send my order?
Within 1-3 business days after we have confirmed your payment, we will process and dispatch your purchase.
How can I alter my address now that my order has already been shipped?
We regret that once an order has been dispatched, adjustments cannot be made. Change your address and alternative delivery choices if necessary by getting in touch with us via "Info Email" if it hasn't been dispatched yet.
Even though the tracking shows that my delivery has been made, I have not yet received it. What should I do?
We apologise for the trouble this has put you in. In this situation, we advise getting in touch with your carrier to learn the current status of your delivery. It may be left someplace else or with a neighbour. To contact us, please see the information below. If the carrier's customer support is unable to assist you, send an email, and we'll initiate a case for a lost shipment.
Why did I only get a portion of my order?Why did I only get a portion of my order?
Some of the products could be delivered separately, and the second tracking number (or occasionally more) cannot be shown on the order page. In this situation, kindly give it two to three days before contacting us at info Email if the shipment still hasn't come.
Can I get my delivery rushed?
Please let us know at the checkout page if you need it by a certain date. We'll do all we can to make this happen for you. If the deadline is approaching too quickly for us to guarantee delivery before that time, we will let you know and give you the option of keeping your purchase or cancelling it. It should be noted that after an order has been placed or sent, an expedition CANNOT be performed.
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